The Greenberg Group is well known in the marketplace for its ability to help intact work groups produce better results and, through the process, find more fulfillment their work. Teams that are experiencing particularly difficult times is our specialty. Working up, down and across organizations -- from senior executive teams to front-line customer service teams - The Greenberg Group uses a three-phased approach to this work:

Phase I - Discovery - Obviously, it's important that the discovery phase mirror the team approach the leader is trying to create. Therefore, it is critical to first gain a solid understanding of the business environment from not only the leader's perspective, but also team members. Confidential interviews are used to gather information on what's working well, and what's not. In addition, asking participants to "start with the end in mind" and articulate what they want to accomplish through a team intervention can be very revealing.

Phase II - Design & Facilitation - Using the feedback gathered in Phase I, The Greenberg Group designs an intervention that addresses the key issues both the leader and team have identified. In this way the team development is more business focused and produces the results the team requires. A team profile, using the Myers-Briggs Type Indicator (MBTI) or Herrmann Brain Dominance Instrument (HBDI), is sometimes used to show the team how their styles influence the way they lead the organization, solve problems, make decisions, and communicate.

Phase III - Follow Up - Since team development is an evolutionary process a follow-up component is always built into The Greenberg Group's consulting. The follow up occurs one, three and six months after the original intervention and generally takes the form of personal interviews and group discussions. Remember, exceptional performance requires focus. If the executive team is dysfunctional, it is only a matter of time before this mediocrity will trickle down to the rest of the organization and ultimately negatively impact financial results.

Customer Feedback:
"Margaret listens very well and is able to read between the lines to get to the heart of an issue. She is able to adapt her approach and style to deal effectively with all audiences. She has an incredible ability to involve people within a group without making them feel threatened."